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E-mails scams: Undeliverable FedEx parcels

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POSTED February 2, 2013 1:12 a.m.

If you receive an e-mail informing you that your FedEx parcel has arrived at the post office, don’t be fooled.

It’s a scam.

“It’s been going on for a while,” said an employee at the Manteca Post Office, adding people are coming in “all the time” with a printed receipt downloaded from the bogus e-mail.

The package-delivery company has a contract with the U.S. Postal Service, “but we don’t send e-mails” of this nature, the postal employee said.

FedEx parcels and mails are “dropped off all the time” at the post office, “but we don’t send e-mails” to the recipients, she said

“We always tell customers to be really careful,” she added.

The e-mail, which gives an order number, an order date, with the note to the customer that their “parcel has arrived at the post office” at a certain date, and that “our courier was unable to deliver the parcel to you,” then gives the instruction: “To receive your parcel, please, go to the nearest office and show this receipt.”

The e-mail recipient is then asked to click on the link, “Get & Print Receipt.” The sender simply signs off at “The FedEx Team.”

According to, the “definitive Internet reference source for urban legends, folklore, myths, rumors, and misinformation,” such notices which spike during the holiday season, are lures for phishing schemes. According to, FedEx has posted a Holiday Email Scam Alert on the company’s website notifying customers that such email notices are bogus. According to the alert, “FedEx does not send unsolicited emails to customers requesting information regarding packages, invoices, numbers, passwords or personal information.”

The alert advises those who receive these messages or any message similar to it not to open the email or click on the link.

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